How to Use TEX-AN 2000
Guidance for Customers
TEX-AN 2000: A Network and a Family of Contracts
It is important to understand that TEX-AN 2000 is both a network
and a family of requirements contracts. The network carries voice,
data, Internet and video communications. TEX-AN 2000 requirements
contracts are contracts designed to satisfy user requests for easy
to use, precompeted telecommunications-related services.
To Order Voice and Data Services
All new customers of voice, data, Internet and video services
must contact DIR directly. New customers must communicate with our
TEXAN Solutions Design Staff. Please call our SOLUTIONS CENTER at
512-463-7800. All customer orders should be emailed to
telecom.solutions@dir.state.tx.us.
Guidance Ordering Voice and
Data
Ordering From Requirements Contracts
For requirements contracts, customers usually call the TEX-AN
2000 vendors directly. DIR/TSD has completed contracts with all of
these suppliers.
Guidance for Ordering from
Requirements Contracts
All Requirements
Contracts
For questions about voice, data, Internet or video services,
please call our SOLUTIONS CENTER at 512-463-7800. All customer
orders should be emailed to
telecom.solutions@dir.state.tx.us.
For any questions about our Requirements Contracts, please
contact our Call Center at 512-936-3800.
Both A Network and a Family of Contracts
TEX-AN 2000 is both a network and a family of requirements
contracts. Voice, data, Internet and video are services that use
the network. The TEX-AN 2000 family of contracts are intended to
satisfy a wide variety of requirements.
TEX-AN 2000 Requirements Contracts were awarded in nine
distinctive areas. In most cases, contracts within one area were
awarded to several vendors. To view all vendors who were awarded
contracts in a particular area, click on the service below.
Steps to Use Requirements
Contracts
All TEX-AN 2000
Requirements Contracts:
Voice and Data Services
Long Distance, Toll, Toll Free and Internet and Video service,
etc., though not under the requirements contracts umbrella, are
covered by TEX-AN 2000 contracts.
For an on-line explanation of voice and data services available
through TEX-AN 2000, please visit our Voice Services and / or our
Data Services web pages.
View and download a signed letter explaining why most
eligible customers can order from TEX-AN 2000 contracts without the
need to conduct additional procurement processes:
Competitive Process Letter (56 KB,
DOC, Viewer)
To Order Voice & Data Services: All new
customers of voice, data, Internet and video services will need to
contact DIR directly. New customers must communicate with our TEXAN
Solutions Design Staff. Please call our SOLUTIONS CENTER at
512-463-7800. All customer orders should be emailed to
telecom.solutions@dir.state.tx.us.
Guidance Ordering Voice and
Data
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