The Texas Department of Information Resources (DIR) has signed three multi-year contracts to provide consolidated data center services to 28 state agencies, including the Texas Health and Human Services Commission, Texas Department of Transportation, Texas Department of Criminal Justice, Texas Education Agency, Texas Workforce Commission, and the Office of the Attorney General. Together, these contracts provide an innovative, flexible solution to meet the needs of Texas citizens today and tomorrow. ”We have been working with our customer agency partners to develop a new service delivery model,” said Karen Robinson, DIR Executive Director and State CIO, “DIR is excited about the future of IT infrastructure services in Texas.”
The first of the contracts was awarded to Capgemini North America, Inc. to act as a services integrator enabling the State to standardize processes and maximize the value of its information technology services. The six-year, approximately $127 million contract includes service level management, service desk support, project management, IT security, business continuity, disaster recovery and financial management.
A second contract was signed with ACS State and Local Solutions, Inc. to provide infrastructure services in four areas: mainframes, servers, networks and data center operations. This eight-year, approximately $1.1 billion contract emphasizes delivering improved customer services, stabilizing the State’s IT infrastructure environment and consolidating computer servers from legacy agency data centers to the State’s two consolidated data centers. This new DCS service delivery contract provides increased flexibility to allow state agencies to adjust services to better manage their costs and greater visibility into how services are delivered.
The third contract was awarded to Xerox Corporation to provide bulk printing and mailing services. The six-year, approximately $56 million deal will leverage the State’s significant mail volumes to keep costs low, while providing more flexibility to state agencies to meet their business needs.
All three service providers have begun transition activities.
More information is available at www.dir.texas.gov.
The Texas Department of Information Resources (DIR) promotes a shared vision for Texas that maximizes the value of the State’s technology investment by identifying common areas of interest, using technology to advance agency missions, and preserving flexibility to innovate. Visit DIR at www.dir.texas.gov.