Download the forms and instructions you need.
Information about file formats.

Note: Persons using assistive technology may not be able to fully access information in these documents. For assistance, please email the Service Delivery team or call them at (512) 936-4357 or (877) 472-4848.

Customer Information Forms

• TEX-AN New Customer Information Form – DOC (64KB)
• CTS Waiver Request – DOC (78KB) 

Instructions

• Telephone Reference Guide – PDF (3.5MG)
• Telephone Quick Reference – PDF (53KB)
• Voice Mail Instructions – PDF (73KB)

Service Agreements

• TEX-AN Service Agreement – DOC (50KB)
• TEX-AN Service Agreement for Assistance Organizations – DOC (75KB)

Order Forms

• Switched Long Distance (PIC Request) – DOC (122KB)
• Switched Toll Free – DOC (72KB)
• MPLS Circuit – DOC (60KB) 
• Dedicated Voice – DOC (54KB)
• Internet Service Circuit (non-state agency) – DOC (47KB)
• Local ISDN PRI – DOC (50KB)
• Metro Ethernet Circuit – DOC (53KB)
• Point-to-Point New Circuit (49KB) 
• Satellite – DOC (47KB)

If you have questions regarding any of these forms, please email the Service Delivery team or call them at (512) 936-4357 or (877) 472-4848, option 4.