Data Center Services – Agency Resources

On November 22, 2006, DIR executed the Data Center Services contract with IBM. This contract includes consolidation and ongoing data center and disaster recovery services for 27 state agencies, from March 31, 2007 through August 31, 2014. DIR is the contracting entity for data center services and the primary liaison to the IBM team. Agencies have been deeply involved in the data center services project from its inception and continue to play a critical role in managing their services through data center governance.

The Data Center Services Advisory Council forms one of the key governance bodies. This group of IT Directors from the participating agencies meets monthly to discuss enterprise data center issues. Bowden Hight, Railroad Commission of Texas, chairs the DCS Advisory Council. Tim Jennings, Texas Department of Transportation, serves as Vice-Chair.

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Governance

• Data Center Services Advisory Council
• Governance Presentation from Contract Orientation Workshop – PDF (270 KB / 35 pages)
• Policies and Procedures Manual Development Process – PDF (49 KB / 4 pages)
• Governance Model
  • Governance Model – PDF (240 KB / 1 page)
  • Governance Model – HTML
• DIR Service Representative – Agency Assignments

Transition and Transformation

• Message to Affected Employees from Tedi Wells, IBM Account Executive
• Transition Planning Overview from Contract Orientation Workshop – PDF (135 KB / 6 pages)
• February / March Transition Calendar – PDF (47 KB / 1 page)
• Transition / Transformation Deliverables – PDF (45 KB / 6 pages)

Tools, Training, and Resources

• Training Information and Schedule (coming soon)
• Preview of Fiscal Note Calculation Tool – PDF (30 KB / 4 pages)
• Agency Transition Checklist – PDF (114 KB / 6 pages)
• Data Center Services Contract Orientation Workshop
• Data Center Services Customer Representative Orientation
• Data Center Services Guide
• Newsletter
• Scope

Finances

• Data Center Services - Asset Management Overview – PDF (56 KB / 9 pages)
• Data Center Services - Asset Management Overview – Word (72 KB / 9 pages)
• Financial Overview from Contract Orientation Workshop – PDF (182 KB / 17 pages)
• Hardware and Software Procurement Process – PDF (43 KB / 9 pages)
• Pricing Training – PDF (95 KB / 21 pages)
• Chargeback and Fiscal Notes – PDF (82 KB / 11 pages)

Contract

• Highlights of the Agreement – PDF from Contract Orientation Workshop (387 KB / 113 pages)
• Data Center Services Contract
• Data Center Services RFO

Send Us Your Questions

• Questions should be sent to: datacenterquestions@dir.state.tx.us