Data Center Services
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Overview
DIR oversees a contract with IBM providing data center services to state agencies. The contract is a result of an 18-month interagency project to build requirements, issue a Request for Offer and evaluate responses. The interagency evaluation team won an award from the National Association of State CIOs (NASCIO) for extraordinary collaboration during this procurement.
Services
The DCS contract provides participating agencies data center (mainframe and server operations), disaster recovery, and bulk print and mail services. The contract includes transition of legacy agency data center operations to the service provider, consolidation of these operations to the state data centers and transformation of services for greater consistency, efficiency, and value. Until consolidation, all services are maintained in legacy data centers.
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