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State of Texas Department of Information Resources Leadership for Texas Government Technology
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Data Center Services -
RFO Documents
Last Updated: May 17, 2006
RFO Documents
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Other RFO Documents
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Instructions
- Instructions – Part 1 RFO Contents and Structure (178 KB / 8 Pages, DOC, Viewer)
- Instructions – Part 2 Scope, Contact Information and General Requirements (187 KB / 17 Pages, DOC, Viewer) May 17, 2006
- Instructions – Part 3 Background, Objectives, and Evaluation Criteria (189 KB / 18 Pages, DOC, Viewer)
- Instructions – Part 4 Proposal Documents Created by the Service Provider (154 KB / 15 Pages, DOC, Viewer) May 17, 2006
- Instructions Part 4-A Due Diligence Info Request Form (1,295 KB, XLS, Viewer) May 3, 2006
- Instructions Part 4-B Due Diligence Rules of Engagement (101 KB / 5 Pages, DOC, Viewer) May 3, 2006
- Instructions Part 4-C Data Center Tour Guidelines (48 KB / 2 Pages, DOC, Viewer) May 17, 2006
- Instructions – Part 5 Service Provider Proposal – Content and Format ( 210 KB / 14 Pages, DOC, Viewer) May 17, 2006
MSA
Exhibits
- Exhibit 1 Definitions (466 KB / 47 Pages, DOC, Viewer)
- Exhibit 2 Statements of Work (109 KB / 3 Pages, DOC, Viewer)
- Exhibit 3 Service Levels (316 KB / 29 Pages, DOC, Viewer)
- Attachment 3-A Service Levels Matrix (116 KB, XLS, Viewer)
- Attachment 3-B Critical Service Levels and Key Measurements (224 KB / 24 Pages, DOC, Viewer)
- Attachment 3-C Critical Deliverables (126 KB / 8 Pages, DOC, Viewer)
- Attachment 3-D Service Levels Outcome Examples (489 KB, XLS, Viewer)
- Attachment 3-E Measuring Tools and Methodologies (354 KB / 22 Pages, DOC, Viewer)
- Attachment 3-F Severity Levels (91 KB / 4 Pages, DOC, Viewer)
- Exhibit 4 Fees
(233 KB / 24 Pages, DOC, Viewer)
- Instructions to Exhibit 4 (225 KB / 16 Pages, DOC, Viewer)
- Attachment 4-A Service Provider Pricing Forms (249 KB, XLS, Viewer)
- Attachment 4-B Financial Responsibility/Asset Allocation Matrix (164 KB, XLS, Viewer)
- Attachment 4-C.1 Financial Base Case (162 KB, XLS, Viewer)
- Attachment 4-C.2 Financial Base Case Assumptions (112 KB / 5 Pages, DOC, Viewer)
- Attachment 4-D Resource Baselines (684 KB, XLS, Viewer)
- Attachment 4-E Server Complexity Matrix (77 KB, XLS, Viewer)
- Attachment 4-F Form of Invoice (233 KB / 7 Pages, DOC, Viewer)
- Attachment 4-G Pass-Through Expenses (91 KB / 2 Pages, DOC, Viewer)
- Attachment 4-H Service Provider Pricing Forms - Add On Services (96 KB, XLS, Viewer)
- Attachment 4-I Application Server Urban Centers (87 KB, XLS, Viewer)
- Exhibit 5 Human Resource Provisions (387 KB / 35 Pages, DOC, Viewer)
- Exhibit 6 Governance Model (835 KB / 56 Pages, DOC, Viewer)
- Exhibit 7 Sites (279 KB, XLS, Viewer)
- Exhibit 8 Technology Architecture and Standards (142 KB / 10 Pages, DOC, Viewer)
- Exhibit 9 Current and Planned Projects (106 KB / 4 Pages, DOC, Viewer)
- Exhibit 10 Equipment Assets - Updated (2,716 KB, XLS, Viewer)
- Exhibit 11 Software Assets - Updated (182 KB, XLS, Viewer)
- Exhibit 12 Third Party Contracts (106 KB / 3 Pages, DOC, Viewer)
- Exhibit 13 Reports
(137 KB / 7 Pages, DOC, Viewer)
- Exhibit 14 Customer Satisfaction Surveys (242 KB / 14 Pages , DOC, Viewer)
- Exhibit 15 Business Continuity Plan (107 KB / 6 Pages, DOC, Viewer)
- Exhibit 16 IT Disaster Recovery Plan (188 KB / 12 Pages, DOC, Viewer)
- Exhibit 17 Safety and Security Procedures
(145 KB / 9 Pages, DOC, Viewer)
- Exhibit 18 Individual Agency Network Overviews (303 KB / 35 Pages, DOC, Viewer)
Appendices
- Appendix A Data Center Overview (236 KB / 1 Pages, DOC, Viewer)
- Appendix B Mainframe Environment Services (282 KB / 1 Pages, DOC, Viewer)
- Appendix C Server Environment Services (274 KB / 10 Pages, DOC, Viewer)
- Appendix D Network Environment and Services (2,144 KB / 12 Pages, DOC, Viewer)
- Appendix E Not Used
- Appendix F Not Used
- Appendix G Cross-Functional Environment and Services (168 KB / 1 Pages, DOC, Viewer)
- Appendix H Human Resources (90 KB / 5 Pages, DOC, Viewer)
- Appendix I Individual Agency Overviews (2,649 KB / 27 Files, ZIP, Viewer) May 3, 2006
- Appendix J – Part 1 HUB Subcontracting Plan Section 1 (180 KB / 3 Pages, DOC, Viewer)
- Appendix J – Part 2 HUB Subcontracting Plan Section 2 (133 KB / 1 Pages, DOC, Viewer)
- Appendix J – Part 3 HUB Subcontracting Plan Sections 3-8 (107 KB / 1 Pages, DOC, Viewer)
Addendums
Bundled Documents
- Instructions and MSA (596 KB, ZIP, Viewer) May 17, 2006
- Exhibits 1-9 (3,707 KB, ZIP, Viewer) May 3, 2006
- Exhibits 10-18 - (1,760 KB, ZIP, Viewer) May 3, 2006
- Appendices (4,983 KB, ZIP, Viewer) May 3, 2006
Templates
Questions & Answers
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Last
updated
November 14, 2007
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