The following is a list of job categories and descriptions available through DIR's IT Staffing Services contracts.
Business Analyst
Reviews, analyzes, and evaluates business systems and user needs to formulate solutions that address business strategies. Prepares solution options, identifies risks, and performs required financial analyses. Documents detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Database Administrator
Responsible for data analysis and database management. Involved in maintenance, enhancement, design of data dictionaries, physical and logical database models, and performance tuning. Coordinates physical changes to databases; codes, tests, and implements physical database, applying knowledge of data base management system. Designs logical and physical databases and reviews description of changes to database design to understand how changes to be made affect physical data base.
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Database Architect
Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Designs, develops and manipulates database management systems, data warehouses and multidimensional databases. Optimizes an organization's strategic goals through the use of enterprise data standards.
Data Warehouse Architect
Designs, implements, and supports data warehousing for business intelligence reporting. Understands data warehouse Metadata concepts, tools and different data warehouse methodologies. Defines interfaces, functional specifications, relational and dimensional model and physical design. Responsible for the ongoing architecture and design of the data warehouse, data mart, and reporting environments.
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Developer Analyst
Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Work involves assisting in analyzing systems to develop programs for computer applications, writing solution programs, documenting the methods and procedures used in program development, and testing and correcting programs.
Developer
Develops or modifies computer programs using project specifications, statements of problems, and standard procedures. Prepares or receives detailed specifications to describe the sequence of steps that a program must follow including the input, output, and logical operations involved. Converts detailed specifications to language processable by computer.
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Enterprise Architect
Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions. Analyzes customer service requirements and designs service solutions to meet those objectives. Serves as a primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena. Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities. Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals.
Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions. As needed, provides a "trusted expert advisor" role as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations. Follows all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.
Help Desk
Provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Network Administrator
Installs, configures, and supports an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability. May implement network security measures. Maintains the network's physical and logical structures, including network connections. Prepares and analyzes statistics on network utilization and availability. Performs tuning and capacity planning activities to enhance the performance of the network resources.
Network Engineer
Responsible for installing networking technologies and supporting networks. Assesses existing network configurations and makes recommendations based on product specifications. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Provides technical support and assists with the design of network solutions. Requires experience in the technical services and support field as well as experience in network administration (DHCP, DNS, routers, firewall, etc.).
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Project Lead
Responsible for day-to-day management of a project team, providing technical team and leadership on complex projects. Having full technical knowledge of all phases of applications systems analysis and/or programming, manages execution of design, development, testing and implementation activities; actively encourages and facilitates communication between the business analysts, development, and QA teams; and ensures that system requirements are documented, complete, accurate and approved.
Project Manager
Designs, plans, and coordinates work teams. Follows standard project management industry practices. Understands business and technical objectives of a project and works closely with project sponsor. Creates project charter and work plan and tracks budget and schedule progress via appropriate metrics. Documents risks and develops mitigation plans, manages scope, and creates and implements a communication plan. Identifies, tracks, and ensures resolution of issues and removal of barriers.
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Software Test Analyst
Develops, publishes, and implements test plans. Writes and maintains test automation. Evaluates, recommends, and implements automated test tools and strategies. Develops, maintains, and upgrades automated test scripts and architectures for application products. Also writes, implements, and reports status for system test cases for testing.
System Analyst
Reviews, analyzes, and evaluates technical systems to assess effectiveness and to formulate new or improved technical solutions. Determines operational, technical, and support requirements for the location, installation, operation, and maintenance of various equipment and systems. Assists in the design, development, and maintenance of various computer applications.
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Technical Support
Provides assistance in the design, development, and maintenance of various system applications. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Maintains the necessary security controls over software. May develop and make presentations for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. May write and update personal computer and mainframe application programs.
Technical Writer
Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and/or special reports. May develop on-line source documentation and maintain documentation libraries, templates, and subscription lists. May also be responsible for coordinating the display of graphics and the production of the document.
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For full descriptions of IT Staffing Services titles, Contract Terms and Conditions, pricing and more, please click here.
Please email Joan Scott or contact her by phone at 512-475-3290, if you have any questions.
