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Strategy 1.2 – Leverage Shared Applications 

In their 2011–2015 Agency Strategic Plans, state agencies reported the following technology initiatives related to leveraging shared applications (Strategy 1.2). Since the date these plans were published in the summer of 2010, some of the planned initiatives may have changed.

Agency

Technology Initiative

Status

Anticipated Benefits

Cancer Prevention and Research Institute

Incorporate effective IT governance mechanisms that align technology priorities and policies with established agency goals and objectives

Current

Make retrieving licensee information and issuing of a license process quicker, as well as create a paperless environment.

Cancer Prevention and Research Institute

Facilitate implementation of business continuity and disaster recovery planning and scheduled testing

Planned

 

Commission on State Emergency Communications

Federal grant project to implement a first office application of an emergency service IP-enabled network (ESInet).

Planned

Ability to quickly and more efficiently reroute emergency calls to another call center when the primary answering point is unavailable or overloaded

Supports interregional radio interoperability by providing long haul connectivity utilizing a shared IP-network

Ability to meet public expectations and use of alternate communication methods, such as text messaging, to request emergency assistance

Provides the foundation for future capabilities and enhancements which would allow emergency service providers to share information and data for purposes of responding to emergencies.

Department of Aging and Disabilities Services

An agencywide, holistic, strategic assessment of legacy system modernization and consolidation, consumer engagement and on-line services

Planned

An agencywide, holistic, strategic assessment of legacy system modernization and consolidation, consumer engagement and on-line services is being considered and is subject to approval by agency executives.

Department of State Health Services

Transformation and consolidation of agency data center operations into the State Data Center

Current

Enhanced agency computing environment capabilities and economies of scale through the use of a shared infrastructure and resources (Enterprise Resource Planning).

Executive Council of Physical Therapy and Occupational Therapy Examiners

Purchase a new Enterprise database system when current DB becomes obsolete.

Planned

The System will result in efficient processing of all agency tasks for indefinite future

Executive Council of Physical Therapy and Occupational Therapy Examiners

Have the HPC host and redesign the agency website using a Content Management System.

Planned

Enhance data sharing and web site capabilities

Health and Human Services Commission

Medical Transportation Program - Customer Service Strategic Initiative: Implement nine telecom tools to improve the Medical Transportation Program’s customer service experience, improve call metrics to increase compliance with the Frew judgment, aid employee retention and improve infrastructure reliability.

Current

Improve MTP customer service experience and call metrics to increase compliance with the Frew judgment. Aid employee retention and improve infrastructure reliability.

Health and Human Services Commission

Telecommunications Managed Services Initiatives
1) Category 3 Refresh, FY10-11 – Replace existing telecommunication systems at approximately 75 sites throughout the state.
2) OES 2 to 1 Trunking – Install additional outbound trunking at Office of Eligibility Services (OES) prioritized sites, doubling the existing trunking for OES workers.

Current

In order to improve performance through increased service flexibility, replace aging equipment with state-of-the-art technology that is scalable to meet changing business requirements, provide a more uniform system architecture, consolidate services for a number of organizations. Saving time and money by allowing the interview process to be done via telephone as opposed to having the client interviews in person. Allows shared telecom resources for non-TWA staff.

Office of Public Insurance Counsel

Improve security of external facing technology components (firewalls)

Current

Heightened security

Office of the Comptroller of Public Accounts

Technology Modernization

Current

Provide state-of-the-art technology that will enable taxpayers to register, file and pay taxes online by moving the agency’s tax-related systems to new technologies to increase the efficiency and effectiveness of related business processes as well as improve the agency’s ability to process refunds, collect delinquent taxes and audit taxpayers.

Office of the Comptroller of Public Accounts

Statewide ERP

Current

Provide standardized formats and processes for critical information in support of state agencies and higher education institutions to synchronize the flow of data and reduce redundancies, while eliminating costs

Office of the Comptroller of Public Accounts

Procurement Systems Modernization

Current

Provide greater efficiencies, reduce costs and improve customer satisfaction by making it easier to use statewide procurement systems and process purchase order; provide lower pricing through strategically sourced contracts.

State Office of Risk Management

Telephonic customer interface

Planned

Automate the call center to send on-screen claim information to the adjuster or claims assistant handling the call.

Teacher Retirement System of Texas

Modernize the Financial and Budget systems

Planned

Allows General Accounting to fully integrate the TRS procurement function and eliminate the need to manually reconcile the payable and general ledgers.

Texas Alcoholic Beverage Commission

Upgrade the Human Resources Management System.

Planned

Improve the management of employee HR information through workflow automation.

Texas Board of Chiropractic Examiners

Acquire and replace agency IT equipment and software on a regular basis to avoid equipment failure and to ensure that computers, printers, monitors, software and related items do not become technologically obsolete.

Current

Provide staff with IT equipment and software that will allow them to maintain high productivity while encouraging the standardization of software applications throughout the agency.

Texas Board of Chiropractic Examiners

Continue to use DIR’s Cooperative Contracts Program extensively when making purchases

Current

Reduces costs, helps meet goals for HUBS, and saves staff time

Texas Board of Dental Examiners

Implement an integrated licensing, investigation, and legal database application

Planned

The system will provide common information to all division employees and field investigators which will result in efficient processing of all agency tasks.

Texas Board of Dental Examiners

Transition all board and committee meetings to paperless,

Current

1. Reduce the costs of hosting committee and board meetings.
2. Reduce meeting preparation time by office staff.

Texas Board of Dental Examiners

Implement in-house technology for staff to work in an increasing paperless environment.

Current

Provide agency staff full access to all features of the hosted imaging system.

Texas Board of Dental Examiners

Develop an intranet and extranet web presence.

Current

Intranet: Increase communication efficiency of agency staff by publishing high-demand mission critical information.
Extranet: Increase communication efficiency with outside stakeholders, like board members, consultants, & remote workers.

Texas Board of Dental Examiners

VOIP telephone system

Planned

Increase communication efficiency of all agency staff through the use of advanced VoIP technology.

Texas Board of Dental Examiners

Google Apps Enterprise

Current

The Google services allow all agency users to participate in a collaborative messaging environment for the first time. Included with Google Apps is messaging (email), document collaboration, calendar sharing, and intranet site creation.

Texas Board of Dental Examiners

Net Forensics

Current

This service allows the agency to send the syslog files from both the firewall and the router so that DIR can inspect and analyze all firewall and router traffic in and out of the agency. The agency receives a monthly report from DIR and HPC staff will make security recommendations if necessary.

Texas Board of Dental Examiners

FortiAnalyzer

Current

The shared use of the FortiAnalyzer enables centralized log management of the agency’s firewall and router. This tool gives staff the ability to respond to all network incidents and research any possible intrusions or suspicious activity.

Texas Board of Dental Examiners

Barracuda

Current

The network device is a perimeter security appliance that protects the agency’s web enabled assets from online malicious attacks.

Texas Board of Dental Examiners

McAffee ePO

Current

This centralized management tool allows IT staff to manage and monitor the effectiveness of all McAfee security products deployed in the agency.

Texas Board of Dental Examiners

Board Orders Online

Planned

To further protect the state’s citizens, board orders linked to license verification searches will be deployed on the website.

Texas Board of Dental Examiners

Online Applications for Dental Assistants

Planned

Shared Regulatory Database system, Dental Assistants will now be able to apply for licensure online.

Texas Board of Examiners of Psychologists

Work with 5 other small state regulatory agencies and the Health Professions Council in implementing a database migration to a shared enterprise system

Current

Allow the agency to continue to fulfill its goals and objectives by securing an updated licensing/enforcement system. Long-term cost savings as compared to costs for separate licensing systems.

Texas Board of Nursing

Expand electronic data capture and reporting for criminal background checks and Board disciplinary action.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Continued participation in National Nursing compact indicatives. Support implementation of Advanced Practice Registered Nurse National Compact.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Continued replace of computer equipment in alignment with established Technology Refresh plan.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Strengthen, maintain and enforce policies and infrastructure for data privacy, security, integrity and relevance.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Increase electronic access to information and data

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Implementation of workflow processes utilizing Texas.gov, Image Systems and Agency Database.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Expansion of existing and new licensee data, electronic file systems and shared data services

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Outreach to Constituents

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Professional Land Surveying

New technology for maintenance of files

Planned

Replacement of outdated technology

Texas Commission on Fire Protection

Rebuild commission’s regulatory database

Current

- Replace outdated DMS with a more modular system
- Enable departments to manage more of their own information
- Reduce data entry performed by agency staff
- Provide online application and payment capabilities.

Texas Commission on Jail Standards

Utilize DIR services for agency e-mail and website

Planned

Standardization with state services and continued support.

Texas Commission on Law Enforcement Officer Standards and Education

Replace existing analog telephone system with Voice Over Internet Protocol (VOIP)

Current

Provide a mechanism for faster responses times and a more efficient means of transferring callers within agency

Texas Commission on Law Enforcement Officer Standards and Education

Upgrade existing Distance Education Learning Web Site to industry best practices standards.

Current

Decrease customer calls for support

Texas Commission on Law Enforcement Officer Standards and Education

Reconfigure Wide area network to utilize a single point of entry through

Planned

Delete one existing T1 Line.

Texas Commission on Law Enforcement Officer Standards and Education

Maintain and upgrade the Texas Commission on Law Enforcement Data Distribution System (TCLEDDS)

Current

Improve and sustain licensee records tracking and retrieval

Texas Commission on Law Enforcement Officer Standards and Education

Establish a web based Audit Report collection application

Current

Improve the Law Enforcement Agency audit record tracking

Texas Commission on Law Enforcement Officer Standards and Education

Establish a web based Departmental Reporting application

Current

Reduce the number of paper records by creating an electronic reporting application

Texas Commission on Law Enforcement Officer Standards and Education

Upgrade and expand agency website

Current

Increase the ease of operation and availability of information

Texas Department of Agriculture

Deploy Office Productivity Software

Planned

Allows agency to provide a more collaborative office working environment and to generate a document in a format that can be easily shared.

Texas Department of Agriculture

Deploy Business Intelligence system to support agency decision making

Planned

Allows agency to better analyze data and trends to assist agency management in the decision making process

Texas Department of Information Resources

Operating Systems Standardization

Current

Move from several existing Microsoft operating systems to single (current) Microsoft Windows 7 operating system.

Texas Department of Information Resources

Image and PC Standardization

Current

Move to “frictionless” and “low touch” environment through standardization of images and computing devices. Take advantage of tools that monitor requests for new software, manage routing of requests, and manage licensing compliance of “approved” software. Invest in newer and more powerful computing devices.

Texas Department of Information Resources

Asset Control

Current

Deploy “white listing” tools to protect network-enabled assets from malware. Tools also promote security and recovery of assets illegally acquired.

Texas Department of Information Resources

Asset Control

Planned

Deploy end-node security tools so that security polices can be enforced when devices are not connected to the network, as well as clientless monitoring of nodes while connected to the network.

Texas Department of Information Resources

Platform Standardization

Current

Promote enterprise adoption of standard platforms for collecting data, storing data, manipulating data, and access to Software-as-a-Service tools. Includes call center/contact center solutions.

Texas Department of Information Resources

Infrastructure and Integration Support

Current

Deploy tools and procedures to identify, track, and disposition technology-based issues and questions. Collection and support enabled through multiple channels.

Texas Department of Information Resources

Infrastructure and Integration Support

Planned

Integrate existing divisional solutions into an enterprise view of the customer and the customer experience.

Texas Department of Information Resources

Enterprise Web Services

Current

Deliver a Platform-as-a-Service offering with Software as a Service and supporting services for statewide enterprise (adoption on a voluntary basis).

Texas Department of Information Resources

Statewide ERP Pilot

Current

Participate in multiple agency pilot for implementing a statewide ERP solution based on PeopleSoft.

Texas Department of Information Resources

Texas.gov Content Management System Pilot

Current

Participate in a multiple agency pilot for implementing a statewide CRM solution.

Texas Department of Insurance

Federal Health Care Reform. Support TDI’s responsibilities related to regulation of insurance carriers and health care providers.

Planned

Participation in evolving federal initiative; utilization of federal resources; integration with existing state and federal programs; implementation of new licensing provisions.

Texas Department of Insurance

SDC: Data Center Transformation. Transformation and consolidation of agency data center operations into the State Data Centers.

Current

Statewide management and support of affected hardware and software; enhanced disaster recovery capability; future cost savings; enhanced space utilization in agency buildings.

Texas Department of Insurance

Integrated Statewide Administrative System (ISAS). Collaborate with CPA to migrate the Graphical User Interface Fund Accounting System (GFAS) and TDI’s current purchasing system, Gateway, to ISAS.

Current

Statewide application management and support; fewer applications to support; better integration of data for sharing.

Texas Department of Insurance

Sircon Module Implementation. Implement multiple, additional, modular functions of Sircon for States to offer web-based application functionality for management, processing, and tracking to address insurance regulation needs.

Current

Utilization of existing applications; utilization of external support; enhanced options for exchanging information with other state regulatory agencies.

Texas Department of Insurance

TexasOnline initiatives: Support enhancements requested by program areas for the Insurance Licensing Search and Renewal and Web-Enabled Attorney Fee Processing System. Support program areas seeking a presence on TexasOnline, including State Fire Marshal’s Office Fireworks Licensing, and Property and Casualty’s Amusement Ride Certifications.

Current

Innovation; enhanced accuracy, turnaround time, and data availability.

Texas Department of Motor Vehicles

Support technology initiatives through partnering and participating in managed services.

Current

Participation in TEX-AN communications services, TexasOnline; The TxDMV has deferred participating with the Texas Comptroller of Public Accounts in the implementation and deployment of the Statewide ERP System, ProjectONE. TxDMV plans to implement ProjectONE when the application is rolled out to medium sized agencies.

Texas Department of Motor Vehicles

Continue to partner with other state and federal agencies to share technology, information, resources, and data.

Current

Continued collaboration with other state and federal agencies will result in effective and efficient use of state resources and improved technology, safety, and accountability.

Texas Department of Motor Vehicles

Vision 21 Enterprise Project will support all TxDMV business processes with technology projects including replacement and upgrades to the aging Registration & Title System (RTS).

Current

Provide the motoring public with improved access to vehicle information; improve responsiveness to law enforcement requests; increase the efficiency of revenue collection; enhance system security and data integrity; and improve law enforcement safety.

Texas Department of Transportation

Support technology initiatives through partnering and participating in managed services

Current

Participation in TEX-AN communication services, TexasOnline; participating with the Texas Comptroller of Public Accounts in the implementation and deployment of the Statewide ERP System, ProjectONE will result in lower costs, improved services, better technology, and standardization

Texas Department of Transportation

Continue to partner with other state and federal agencies to share technology, information, resources and data

Current

Continued collaboration with other state and federal agencies will result in effective and efficient use of state resources and improved technology, safety, and accountability

Texas Department of Transportation

TxDOT is the current IT service provider for the Texas Department of Motor Vehicles (TxDMV). TxDOT will support all IT projects including Vision 21 to replace or update the existing Registration & Title System (RTS)

Current

Provide the motoring public with improved access to vehicle information, improve responsiveness to law enforcement requests; increase the efficiency of revenue collection; enhance system security and data integrity; and improve law enforcement safety

Texas Department of Transportation

Upgrade the railroad crossing inventory database to interface with vehicle crash records information and GIS applications (TxRAIL II)

Current

Enhanced accuracy and timeliness of railroad crossing information to federal, state, local entities, and railroad companies for improved safety at highway-rail crossings

Texas Department of Transportation

Provide automated routing for the movement of oversize and overweight loads on the state’s highways (TxPROS)

Current

Improve highway safety due to enhanced accuracy of mapping/routing; reduce wear and damage on state highways because of reduced errors in routing; improve service to motor carrier industry; and improve ability to meet customer demands for permits

Texas Department of Transportation

Enhance the software application designed to automate and augment traffic monitoring processes under federal guidelines (STARS II)

Current

Increased efficiency through elimination of manual processes; clients will gain online access to traffic data, and the ability to produce adhoc reports; and the reliability of data will be increased

Texas Department of Transportation

Modernize and enhance the Maintenance Management System (MMS) application (Compass)

Current

Eliminate duplicate information and provide a more cost effective system for maintenance managers to use statewide

Texas Funeral Service Commission

Work with DIR and selected state agencies to update licensing database system

Planned

Allow the agency to continue to fulfill its goals and objectives by securing an updated licensing/enforcement system

Texas General Land Office & Veterans’ Land Board

Customer Relationship Management (CRM)

Current

- Improve customer service
- Increase accuracy and consistency of customer information
- Facilitate customer service portal
- Eliminate redundant data
- Reduce costs of outreach

Texas General Land Office & Veterans’ Land Board

Continued Integration of Contract Management and Financial System

Current

- Provide real-time financial information for contract management
- Streamline contract management business processes.

Texas General Land Office & Veterans’ Land Board

Public Website Content Management System

Current

- Increase customer service and satisfaction
- Increase effectiveness of marketing for agency products and services
- Streamline the maintenance and management of the public website.

Texas General Land Office & Veterans’ Land Board

Enterprise Process Management

Current

- Streamline process analysis for cross-agency business processes
- Facilitate analysis of proposed process changes
- Facilitate training of new employees on business processes.

Texas General Land Office & Veterans’ Land Board

Business Workflow Automation

Current

- Streamline and automate key agency business processes
- Facilitate management of business processes
- Improve internal efficiency, information management, and data quality,
- Redirect staff time to revenue generating and cost-savings functions.

Texas General Land Office & Veterans’ Land Board

Expand Online Payment Services

Current

- Streamline and automate payments for agency products and services
- Improve staff efficiency and data accuracy by automatically classifying payments
- Increase customer service and satisfaction.

Texas General Land Office & Veterans’ Land Board

MyGLO Employee Portal/New Intranet

Planned

Facilitate and Streamline employee workflow.

Texas General Land Office & Veterans’ Land Board

Internal Enterprise Cloud Computing

Planned

- Maximize use of available server resources
- Promote reusable services
- Provide better fault tolerance and improved uptime for agency business customers

Texas General Land Office & Veterans’ Land Board

Enhance Oil Spill’s Mobile Command Technologies

Planned

- Enhance bandwidth and computer resources
- Facilitate access to and utilization of agency resources in remote locations and during emergencies and disasters.

Texas General Land Office & Veterans’ Land Board

Electronic Signatures

Planned

- Facilitates the lease and contract workflow.
- Streamlines lease and contract renewal processes.

Texas General Land Office & Veterans’ Land Board

GIS Analytics

Current

- Provides integrated GIS tools within business applications
- Facilitates and streamlines the maintenance of land and lease information
- Identifies opportunities for land use and resource maximization

Texas General Land Office & Veterans’ Land Board

Mobile Business Applications

Planned

- Provides business applications that are designed for mobility
- Streamlines the collection of data in the field
- Increase the accuracy of data and facilitates transfer of data to enterprise databases.

Texas Higher Education Coordinating Board

Increase the effectiveness of communication with integration of communication media and messaging systems.

Current

Managers will be able to communicate from a single point rather than check multiple sources.

Texas Higher Education Coordinating Board

Enhance, integrate, and/or replace the business support applications for efficiency and effectiveness of use.

Planned

Streamlined, integrated applications that minimize reentry of data and reconciliation procedures.

Texas Lottery Commission

Retailer Application - The agency is working with DIR and NICUSA to make the Lottery Retailer Application available online at texas.gov.

Current

Increases the efficiency of the license application process; and provides expanded services to the public.

Texas Lottery Commission

7. Business Portal - The agency plans to expand the Web business portal, the Retailer Service Center, to add new and more detailed reports and additional data formats like XML and PDF.

Current

Improved access to operational data for business partners and provides expanded services to the public.

Texas Lottery Commission

Websites - The agency will continue to make improvements to its websites, in order to more effectively communicate agency information and provide additional services.

Current

Satisfies public’s demand for more openness in government; supports more informed public input during hearings; promotes products and services helping to increase state revenue; and extends players’ access to lottery game related information allowing them to be more informed customers.

Texas Lottery Commission

Electronic Records - The agency intends to expand the use of electronic records management where it creates operational efficiencies and value for the state.

Current

Streamlined and faster access to agency information and reduction of paper.

Texas Medical Board

Update the agency’s automated information system for the Licensure Division

Current/ Planned

Operational Efficiencies, Customer Satisfaction, Foundation for future enhancements

Texas Medical Board

Migrate Licensure Division to the Agency’s Document Management System and workflow processes

Planned

Operational Efficiencies, Customer Satisfaction

Texas Optometry Board

Use DIR’s Cooperative Contracts Program when making purchases.

Current

Save money and staff time.

Texas Parks and Wildlife

Continue Improvements to Field Communications (through upgrades to WAN, field site equipment, etc.)

Current

Faster, more reliable, and secure communications between headquarters and the field.

Texas Parks and Wildlife

Develop and Implement the Texas Wildlife Management Information Services (TWIMS)

Current

Increased efficiency; centralization and integration of all wildlife data collected.

Texas Parks and Wildlife

Develop and Implement new Financial System - Business Information System (BIS)

Current

System will allow full multi-fund accounting, better fiscal control management, and address deficiencies within the current system.

Texas Parks and Wildlife

Implement Texas Commercial, Landings System

Current

Improved/centralized information; reporting and tracking of catch information related to aquatic dealers.

Texas Parks and Wildlife

Implement Enterprise Facilities Management Information System (eFMIS)

Planned

Improved efficiency in tracking and monitoring TPWD’s Built Environment Real Property assets, facility needs, proposed projects, charters, and ongoing projects.

Texas Parks and Wildlife

Implement In-Vehicle Automation for All Law Enforcement Game Wardens

Planned

Improved safety, effectiveness, and efficiency of game wardens in conducting day-to-day responsibilities by allowing faster access to information and improved ability to run/ write reports in the field; faster response times, due to in-vehicle street mapping address look-up capability.

Texas Parks and Wildlife

Process Improvement through Information Technology

Current

Improved business efficiency through the use of information technology solutions.

Texas State Board of Pharmacy

Transformation and consolidation of agency data center operations into the State Data Center.

Planned

Replacement of outdated mainframe computer; improved bulk print/mailing capability; enhanced disaster recovery mechanism; more efficient interfaces to business partners

Texas State Board of Pharmacy

Extend the functionality of existing shared imaging system by linking it to the new regulatory database.

Planned

 

Texas State Board of Plumbing Examiners

Contract with Vintage through DIR contract to manage agency server and desktops.

Current

Provide dependable maintenance of agency’s IT equipment and monitoring of agency’s software and IT security, allowing agency staff to focus more on other business needs.

Texas State Board of Plumbing Examiners

Maintain current email applications on designated in-house server.

Current

Provide consistency and uniformity in e-mail applications. Provide for better internal communication practices with networked resources and scheduling capabilities.

Texas State Board of Veterinary Medical Examiners

Investigate the possibility of a shared enterprise licensing database application which would integrate licensing, investigation, and legal functions.

Planned

The system would provide common information to all division employees and field investigators which will result in efficient processing of all agency tasks.

Texas State Board of Veterinary Medical Examiners

Utilize the HPC website development and hosting service. Implement HPC’s Content Management System (CMS).

Planned

1. The CMS will allow agency staff to become content authors and therefore employ an efficient content development and publishing workflow.

2. Utilizing HPC’s shared services will allow the agency’s website to receive all of the management and upgrades that best practices suggest.

Texas State Board of Veterinary Medical Examiners

Implement in-house technology for staff to work in an increasing paperless environment by further utilizing the shared HPC Imaging System.

Current

Provide agency staff full access to all features of the hosted imaging system.

Texas State Board of Veterinary Medical Examiners

Google Apps Enterprise

Current

The Google services allow all agency users to participate in a collaborative messaging environment for the first time. Included with Google Apps is messaging (email), document collaboration, calendar sharing, and intranet site creation.

Texas State Board of Veterinary Medical Examiners

Net Forensics

 

This service allows the agency to send the syslog files from both the firewall and the router so that DIR can inspect and analyze all firewall traffic and all router traffic in and out of the agency. The agency receives a monthly report from DIR upon which HPC staff makes security recommendations if necessary.

Texas State Board of Veterinary Medical Examiners

FortiAnalyzer

 

The shared use of the FortiAnalyzer enables centralized log management of the agency’s firewall and router. This tool gives staff the ability to respond to all network incidents and research any possible intrusions or suspicious activity.

Texas State Board of Veterinary Medical Examiners

Barracuda

 

The network device is a perimeter security appliance that protects the agency’s web enabled assets from online malicious attacks.

Texas State Board of Veterinary Medical Examiners

MacAfee ePO

 

This centralized management tool allows IT staff to manage and monitor the effectiveness of all McAfee security products deployed in the agency.

Texas State Soil and Water Conservation Board

User Support

Current

The agency will provide a level of information resource technology support that is both reasonable in, cost and readily available to agency users as they carry out the agency’s mission.

Texas Youth Commission

Implement Human, Resources Scheduling, System to manage staff.

Planned

Ability to better track staffing ratios at the, facilities. Monetary savings on management of overtime expenses.

Texas Youth Commission

Upgrade Videoconference equipment in order to provide distance education and telemedicine services.

Current

To offer individualized educational opportunities to students. Increased opportunities to provide more timely and higher quality medical and specialized treatment.

Texas Youth Commission

Enhancement of Office of Inspector General suite of applications and addition of 5th module which will include tracking of employee discipline incidents.

Current

To better tie the findings of the incident or grievance to any discipline the staff was assessed and to ensure the discipline was enforced.

Texas Youth Commission

Automation of Re-entry data collection, forms and reporting.

Current

To be able to track the youth’s progress from admission through his release back into the community.

Texas Youth Commission

Cost benefit analysis and possible in sourcing of currently outsourced Assessments.Com applications.

Current

Cost savings and in-state security of data.

Texas Youth Commission

Addition of an automated procurement system to the applications portfolio.

Planned

Higher productivity and timeliness of the procurement process.

 

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