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Strategy 2.2 – Integrate Identity Management, Credentialing and Access 

In their 2011–2015 Agency Strategic Plans, state agencies reported the following technology initiatives related to integrating identity management, credentialing, and access priveleges (Strategy 2.2). Since the date these plans were published in the summer of 2010, some of the planned initiatives may have changed.

Agency

Technology Initiative

Status

Anticipated Benefits

Department of Aging and Disabilities Services

Identity Management Initiatives

Current

Ensure agency standardization of access to the business applications and adhering to state federal standards to become compliant with state and federal security rules.

Department of Aging and Disabilities Services

Security Program

Current

Maintain agency Security Roadmap, continue develop of Standard Operating Policies/Procedures, and presentation of Security Awareness Program.

Office of Court Administration

Child Support Docket Case Management System (CSDCMS)

Current

Improved sharing between judges and court managers, and improved reporting and improved administration of the system.

Office of the Attorney General

Implement legacy application migration

Current/ Planned

Improve life cycle management of data and information, Ensure streamlined data management and reporting, Improve customer service through more self service capabilities, Improve performance of internal, state and federal goals, Increase case management capacity and collections, Consolidation of systems, Implement more current technologies to recruit and retain IT and agency workforce, Improve disaster recovery solutions

Office of the Attorney General

Expand enterprise content management solutions and systems

Current/ Planned

Comprehensive case management solutions that enable immediate access to case information, Improve document generation and workflow, Improve and expand records management and policies that organize and direct the life cycle of agency records, Improve facilitation of responding to e discovery requests

Texas Alcoholic Beverage Commission

Improve information security, identity management and privacy management within the agency.

Current

Reduced vulnerabilities, risks and threats; improved security awareness, improved identity management, improved privacy policies, increased privacy awareness and reduced privacy breaches.

Texas Board of Chiropractic Examiners

Develop and implement a new database based on SQL and Visual Studio software that integrates applications for licensing, enforcement, and money mail processing.

Current

Replace 10-year old FileMaker Pro database. The new database will be more stable, will incorporate better and faster reporting, will be more secure and will allow easier export of information to the agency's website.

Texas Board of Chiropractic Examiners

Acquire and replace agency IT equipment and software on a regular basis to avoid equipment failure and to ensure that computers, printers, monitors, software and related items do not become technologically obsolete.

Current

Provide staff with IT equipment and software that will allow them to maintain high productivity while encouraging the standardization of software applications throughout the agency.

Texas Board of Chiropractic Examiners

Continue to use DIR's Cooperative Contracts Program extensively when making purchases

Current

Reduces costs, helps meet goals for HUBS, and saves staff time

Texas Board of Dental Examiners

Support and Maintain secure VPN access for remote workers

Current

1. Increased communication efficiency between remote workers and the main office.
2. Secure transport of all data between the remote location and the main office.

Texas Board of Dental Examiners

Google Apps Enterprise

Current

The Google services allow all agency users to participate in a collaborative messaging environment for the first time. Included with Google Apps is messaging (email), document collaboration, calendar sharing, and intranet site creation.

Texas Board of Dental Examiners

Net Forensics

Current

This service allows the agency to send the syslog files from both the firewall and the router so that DIR can inspect and analyze all firewall and router traffic in and out of the agency. The agency receives a monthly report from DIR and HPC staff will make security recommendations if necessary.

Texas Board of Dental Examiners

FortiAnalyzer

Current

The shared use of the FortiAnalyzer enables centralized log management of the agency's firewall and router. This tool gives staff the ability to respond to all network incidents and research any possible intrusions or suspicious activity.

Texas Board of Dental Examiners

Barracuda

Current

The network device is a perimeter security appliance that protects the agency's web enabled assets from online malicious attacks.

Texas Board of Dental Examiners

McAffee ePO

Current

This centralized management tool allows IT staff to manage and monitor the effectiveness of all McAfee security products deployed in the agency.

Texas Board of Examiners of Psychologists

Work with 5 other small state regulatory agencies and the Health Professions Council in implementing a database migration to a shared enterprise system

Current

Allow the agency to continue to fulfill its goals and objectives by securing an updated licensing/enforcement system. Long-term cost savings as compared to costs for separate licensing systems.

Texas Board of Nursing

Expand electronic data capture and reporting for criminal background checks and Board disciplinary action.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Continued participation in National Nursing compact indicatives. Support implementation of Advanced Practice Registered Nurse National Compact.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Continued replace of computer equipment in alignment with established Technology Refresh plan.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Strengthen, maintain and enforce policies and infrastructure for data privacy, security, integrity and relevance.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Increase electronic access to information and data

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Implementation of workflow processes utilizing Texas.gov, Image Systems and Agency Database.

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Board of Nursing

Expansion of existing and new licensee data, electronic file systems and shared data services

Current/ Planned

Operational Efficiencies, Security Improvements, Customer Satisfaction, Foundation for Future operational Improvements

Texas Commission on Law Enforcement Officer Standards and Education

Replace existing analog telephone system with Voice Over Internet Protocol (VOIP)

Current

Provide a mechanism for faster responses times and a more efficient means of transferring callers within agency

Texas Commission on Law Enforcement Officer Standards and Education

Reconfigure Wide area network to utilize a single point of entry through

Planned

Delete one existing T1 Line.

Texas Commission on Law Enforcement Officer Standards and Education

Establish a web based Audit Report collection application

Current

Improve the Law Enforcement Agency audit record tracking

Texas Commission on Law Enforcement Officer Standards and Education

Upgrade and expand agency website

Current

Increase the ease of operation and availability of information

Texas Department of Insurance

Federal Health Care Reform. Support TDI's responsibilities related to regulation of insurance carriers and health care providers.

Planned

Participation in evolving federal initiative; utilization of federal resources; integration with existing state and federal programs; implementation of new licensing provisions.

Texas Department of Insurance

SDC: Data Center Transformation. Transformation and consolidation of agency data center operations into the State Data Centers.

Current

Statewide management and support of affected hardware and software; enhanced disaster recovery capability; future cost savings; enhanced space utilization in agency buildings.

Texas Department of Insurance

Integrated Statewide Administrative System (ISAS). Collaborate with CPA to migrate the Graphical User Interface Fund Accounting System (GFAS) and TDI's current purchasing system, Gateway, to ISAS.

Current

Statewide application management and support; fewer applications to support; better integration of data for sharing.

Texas Department of Insurance

Sircon Module Implementation. Implement multiple, additional, modular functions of Sircon for States to offer web-based application functionality for management, processing, and tracking to address insurance regulation needs.

Current

Utilization of existing applications; utilization of external support; enhanced options for exchanging information with other state regulatory agencies.

Texas Department of Motor Vehicles

Support TxDMV's business needs with the highest and most secure level of information technology through the implementation and application of a well developed technology infrastructure.

Current

The timely and relevant support of the agency's core mission and goals and implementation of appropriate technology will result in improved transparency, accountability, customer service levels.

Texas Department of Motor Vehicles

Support technology initiatives through partnering and participating in managed services.

Current

Participation in TEX-AN communications services, Texas Online; The TxDMV has deferred participating with the Texas Comptroller of Public Accounts in the implementation and deployment of the Statewide ERP System, ProjectONE. TxDMV plans to implement ProjectONE when the application is rolled out to medium sized agencies.

Texas Department of Motor Vehicles

Vision 21 Enterprise Project will support all TxDMV business processes with technology projects including replacement and upgrades to the aging Registration & Title System (RTS).

Current

Provide the motoring public with improved access to vehicle information; improve responsiveness to law enforcement requests; increase the efficiency of revenue collection; enhance system security and data integrity; and improve law enforcement safety.

Texas Department of Transportation

Support TxDOT’s engineering and business needs with the highest and most secure level of information technology through the implementation and application of a well developed technology infrastructure

Current

The timely and relevant support of the statewide transportation plan and implementation of appropriate technology will result in improved transparency and accountability

Texas Department of Transportation

Support technology initiatives through partnering and participating in managed services

Current

Participation in TEX-AN communication services, TexasOnline; participating with the Texas Comptroller of Public Accounts in the implementation and deployment of the Statewide ERP System, ProjectONE will result in lower costs, improved services, better technology, and standardization

Texas Department of Transportation

TxDOT is the current IT service provider for the Texas Department of Motor Vehicles (TxDMV). TxDOT will support all IT projects including Vision 21 to replace or update the existing Registration & Title System (RTS)

Current

Provide the motoring public with improved access to vehicle information, improve responsiveness to law enforcement requests; increase the efficiency of revenue collection; enhance system security and data integrity; and improve law enforcement safety

Texas Department of Transportation

Provide automated routing for the movement of oversize and overweight loads on the state's highways (TxPROS)

Current

Improve highway safety due to enhanced accuracy of mapping/routing; reduce wear and damage on state highways because of reduced errors in routing; improve service to motor carrier industry; and improve ability to meet customer demands for permits

Texas Department of Transportation

Enhance the software application designed to automate and augment traffic monitoring processes under federal guidelines (STARS II)

Current

Increased efficiency through elimination of manual processes; clients will gain online access to traffic data, and the ability to produce adhoc reports; and the reliability of data will be increased

Texas Department of Transportation

Modernize and enhance the Maintenance Management System (MMS) application (Compass)

Current

Eliminate duplicate information and provide a more cost effective system for maintenance managers to use statewide

Texas Funeral Service Commission

Work with DIR and selected other state agencies to update licensing database system

Planned

Allow the agency to continue to fulfill its goals and objectives by securing an updated licensing/enforcement system

Texas Funeral Service Commission

Partner with DIR to conduct ongoing controlled penetration testing of the agency's network

Planned

Ensure security of all agency operations and electronic information,

Texas General Land Office & Veterans' Land Board

Customer Relationship Management (CRM)

Current

- Improve customer service
- Increase accuracy and consistency of customer information
- Facilitate customer service portal
- Eliminate redundant data
- Reduce costs of outreach

Texas General Land Office & Veterans' Land Board

Enterprise Process Management

Current

- Streamline process analysis for cross-agency business processes
- Facilitate analysis of proposed process changes
- Facilitate training of new employees on business processes.

Texas General Land Office & Veterans' Land Board

Business Workflow Automation

Current

- Streamline and automate key agency business processes
- Facilitate management of business processes
- Improve internal efficiency, information management, and data quality,
- Redirect staff time to revenue generating and cost-savings functions.

Texas General Land Office & Veterans' Land Board

Identity Management

Planned

- Facilitate customer access to agency services
- Standardize and streamline access to agency systems.

Texas General Land Office & Veterans' Land Board

Electronic Signatures

Planned

- Facilitates the lease and contract workflow.
- Streamlines lease and contract renewal processes.

Texas Higher Education Coordinating Board

Provide a statewide web portal with information and tools for assisting students, parents, and high schools counselors in planning and financing career choices.

In Progress

Improve the customer experience and information available for students, parents, and high school counselors in assessing college and career choices.

Texas Higher Education Coordinating Board

Expand the data that are available for researchers throughout the state, and continue to analyze the technology resources needed to support data-driven education decision-making.

In Progress

Data-driven analysis and decisions.

Texas Higher Education Coordinating Board

In conjunction with the Texas Education Agency, develop policies and procedures for sharing data for research that protect the confidentiality of data and Family Educational Rights and Privacy Act (FERPA) compliance.

In Progress

Student data will be available for research but secure.

Texas Higher Education Coordinating Board

Implement single sign-on for both internal and external users.

In Progress

Improve the security of the agency's applications and add convenience for application users.

Texas Lottery Commission

Security - The agency continues to be confronted with the latest security threats and considers changes to protect network security and data. Planned security initiatives include providing programming staff with training on the development of secure applications, participation in DIR's network and website penetration testing services, and conducting a biannual security review.

Planned

Network security includes intrusion detection and email, firewall and content filtering. Security devices enhance the information security environment by providing automated inspection of network traffic, threat detection and active blocking of potential threats.

Texas Medical Board

Update the agency's automated information system for the Licensure Division

Current/ Planned

Operational Efficiencies, Customer Satisfaction, Foundation for future enhancements

Texas Medical Board

Migrate Licensure Division to the Agency's Document Management System and workflow processes

Planned

Operational Efficiencies, Customer Satisfaction

Texas Racing Commission

Improve industry and remote access to agency's online resources.

Planned

Improve security and standardize access of remote users while reducing vulnerabilities from outside users.

Texas Racing Commission

Evaluate for implementation the following: Seat Management, Managed Services and other outsourcing options for security monitoring and infrastructure services.

Planned

Reduce FTE and equipment costs. Improve utilization of IT resources.

Texas Racing Commission

Upgrade website for public information and data product.

Planned

Improve security and standardize access of remote users while reducing vulnerabilities from outside users.

Texas Racing Commission

Develop automated trainer test results tracking system.

Planned

Reduce FTE and equipment costs. Improve utilization of IT resources.

Texas School for the Deaf

Student information and special education management systems

Planned

Improved access, reliability, communication, compliance and reporting on student academic and special population data

Texas State Board of Plumbing Examiners

Implement an integrated licensing, examination and enforcement database application.

Current

Provide common information to all office staff and field investigators which will result in more efficient processing of all agency tasks.

Texas State Board of Veterinary Medical Examiners

Support and Maintain secure VPN access for remote workers.

Current

1. Increased communication efficiency between remote workers and the main office
2. Secure transport of all data between the remote locations and the main office.

Texas State Board of Veterinary Medical Examiners

Utilize the HPC website development and hosting service. Implement HPC's Content Management System (CMS).

Planned

1. The CMS will allow agency staff to become content authors and therefore employ an efficient content development and publishing workflow
2. Utilizing HPC's shared services will allow the agency's website to receive all of the management and upgrades that best practices suggest.

Texas State Board of Veterinary Medical Examiners

Google Apps Enterprise

Current

The Google services allow all agency users to participate in a collaborative messaging environment for the first time. Included with Google Apps is messaging (email), document collaboration, calendar sharing, and intranet site creation.

Texas State Board of Veterinary Medical Examiners

Net Forensics

 

This service allows the agency to send the syslog files from both the firewall and the router so that DIR can inspect and analyze all firewall traffic and all router traffic in and out of the agency. The agency receives a monthly report from DIR upon which HPC staff makes security recommendations if necessary.

Texas State Board of Veterinary Medical Examiners

FortiAnalyzer

 

The shared use of the FortiAnalyzer enables centralized log management of the agency's firewall and router. This tool gives staff the ability to respond to all network incidents and research any possible intrusions or suspicious activity.

Texas State Board of Veterinary Medical Examiners

Barracuda

 

The network device is a perimeter security appliance that protects the agency's web enabled assets from online malicious attacks.

Texas State Board of Veterinary Medical Examiners

MacAfee ePO

 

This centralized management tool allows IT staff to manage and monitor the effectiveness of all McAfee security products deployed in the agency.

Texas State Soil and Water Conservation Board

Stewardship of Information

Current

The TSSWCB will provide a high level of security for information created, received and/or maintained, on agency IT resources.

Texas Water Development Board

Convert the Water Loss Audit application to new TWDB framework, enhance application to allow multiple years' data entry, update survey questions, and improve security for the application.

Current

More complete compliance of data entry by utilities; improved ability of TWDB staff to access data.

Texas Water Development Board

Redevelop existing Regional Water Planning Groups Membership Information system.

Current

Improved usability, maintenance, and security.

Texas Water Development Board

Upgrade and redesign the existing Regional Water Planning Database and Application.

Planned

Increased security, usability, and maintenance.

 

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