Data Center Services Guide version 1.1
Statewide Technology Center for Data and Disaster Recovery Services

Department of Information Resources
July 10, 2006

The Data Center Services Guide documents how agencies obtain data center and disaster recovery services. The guide clarifies data center operations as described in statute and facilitates the process by which agencies report and obtain approval for data center and disaster recovery expenditures.

Printable version of this guide (170 KB/10 pages, PDF, Viewer)

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Table of Contents

• Introduction
• Data Center and Disaster Recovery Services
  • Data Center Services
    • Mainframe
    • Servers (Production, Test, Development)
    • Common Services
    • Security
    • Process Management
    • LAN Support and Maintenance in Data Center Facilities
  • Agency-Retained Services
    • End-User Computing
    • Network
    • Common Services
    • Security
    • Logical Database Administration
    • Application Development, Support and Maintenance
• Planned Procurement Schedule
  • Submission, Review and Approval Process – Step-by-Step
  • Submission, Review and Approval Process – Illustration
• Obtaining Data Center Services
  • Current Data Center Customers
  • New Data Center Customers (Current Contract)
  • New Data Center Customers (New Contract)
• Reference
• Contact Information