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Post-Implementation Review of Business Outcomes

Version 1.4
Department of Information Resources
October 31, 2008

Texas Project Delivery Framework

The Post-Implementation Review of Business Outcomes establishes a consistent method for evaluation of business outcomes. The post-implementation review process establishes conclusions about whether the project solved the business problem by achieving the stated business goals and objectives. The Post-Implementation Review of Business Outcomes, at a minimum, describes and obtains agreement on

  • product and/or service performance results, including the project’s impact on the agency’s ability to meet the stated business goals and objectives
  • actual results of four quantitative and qualitative factors (statutory fulfillment, strategic alignment, agency impact analysis, and financial analysis) that were anticipated in the Business Case
  • impact of project quality, scope, cost, and schedule decisions on business outcomes
  • agency and state lessons learned

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Last updated April 20, 2004