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Standards Review and Recommendation Publication

SRRPUB05
Video Conferencing Guidelines


Revised December 27, 2004 Version 3
Standards Review and Recommendations (SRRPUB) are issued by the Department of Information Resources (DIR). They are intended to be used as guidance by Texas state agencies and institutions of higher education. This publication provides additional information in support of 1 T.A.C. §209 Minimum Standards for Meetings Held by Videoconference.

Objectives

The purpose of this recommendation is to:

(1) establish technical and procedural operating guidelines for managing open meetings, closed meetings and general administrative meetings using video conferencing technology.

(2) establish effective meetings that will promote the use of video conferencing for holding quorums for open and closed meetings and enable legislation for such.

(3) encourage the use of the technology within state government. 

Recommendations

DIR recommends that State agencies adhere to the following guidelines for video conferences used for open and closed meetings:

{Items marked with ** indicate that the guideline has been implemented as an administrative rule - See DIR Rule §209}

1. The audience and committee members must have full view of at least one monitor at each meeting location {**}. Additional monitors should be placed, as required, to ensure a clear view by all of the audience. If the nearest monitor is further away then a regular television is at home, additional monitors are required.

2. At a minimum, one monitor for audience viewing must be a minimum of 27 inches in size (as measured by the industry).

3. Audio signals perceptible from the remote video conferencing sites must be of similar quality and volume as the local audio at the receive sites {**}. This may be accomplished by linking the video system at each site to the local audio system or by placing a microphone from the video system in proximity of each of the committee members. The public microphone must also be similarly accommodated.

4. All video transmissions shall be at least 384 kbs and use full common intermediate format (CIF) quality transmission {**}.

5. Except when presenting documents, all committee members primary sitting location will be transmitted at all times to the remote sites.

6. Video conferences held between sites with different vendor equipment must adhere to the ITU-T standards listed in DIR Rule **.

7. Video conferences held between sites on different networks or linked through public switched networks or between sites not under 100% control by a single government entity must be tested not more than seven days before the actual conference and be up and operational for public viewing for at least one hour.

The purpose of the test is to determine that the network link and applicable video bridges will perform adequately and meet the standards listed in the above sections. This requirement does not apply to video conferences at sites that have previously held open meetings within a six month period.

8. Open meetings involving more than two sites must be controlled such that the received video at all sites will switch to the speaking committee member site within two seconds of the members commencement of speaking {**}.

9. Testimony from the public held through video conference from sites with no participating member of the governmental body holding the open meeting are not required to meet the rules requiring the site to supply monitors for public viewing or for testing of the site for public viewing before the conference {**}.

10. All video conferences will be in color and monitors for the viewing public and government members will present color video {**}.

11. At least one audio recording of the meeting will be recorded from the site where the quorum of the open meeting is held.

12. It is recommended that all open meetings using video conferencing use the ITU-T G.711 or G.722 standard at 56 or 64 Kbps for audio communications.

Data and graphic document transmission standards are not included in this rule.

Procedural Guidelines

1. Conferences should be moderated by an agreed upon assigned individual from a control site. The moderator should act to facilitate technical and video conferencing clarity issues during the meeting. The moderator is not a participant in the meeting, but ensures that the camera is focused on the speakers, audio is clear, clears problems at remote sites, and cooperates with remote site moderators in resolving technical difficulties.

2. Moderator (s) should check camera focus, audio, and camera range before each conference.

3. If feasible, the meeting sites should have a posted end of meeting schedule.

4. Moderators should ensure that speakers during the conference are within camera range.

5. All conference participants should be introduced at the start of the conference. This does not include the audience.

6. Remote sites should have the mute enabled in multi-point conferences, unless a participant is speaking.

7. Material to be presented should be available at all sites.

8. If a conference participant from a remote site leaves, the video conference will proceed until the meeting is adjourned.

9. Always record the video transmitted from the quorum site.


Questions or comments about this document may be directed to:

Department of Information Resources
P.O. Box 13564
Austin, TX 78711-3564

Contact: Brian Kelly at 512-463-9672


Address questions about the Texas Information Technology Standards Web pages to: DIR Standards and Architecture

 
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Last updated June 10, 2003