Frequently Asked Questions
Whom do we pay and where do we send the payment?
You should make purchase orders payable to and send payments directly to the Go DIRect vendor. The Vendor IDs are listed on the Go DIRect pages for each product line. You must reference the DIR contract number on your purchase order.
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Do purchases made through these contracts qualify for E-Rate?
Yes, all of the products and services available through DIR contracts are competitively bid and qualify for E-Rate.
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Does this program affect all DIR contracts?
Most of DIR contracts are Go DIRect, but a few of them are not. For those non-Go DIRect contracts, you should make the purchase order payable to the Department of Information Resources and send the payment to DIR, not to the vendor.
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How does the HUB reporting work?
For a state agency or university, the HUB reporting works the same as any other HUB purchase. The Comptroller of Public Accounts tracks agency HUB purchases for the Texas Procurement and Support Services Division at the time of payment.
For a local government or independent school district buying through the Go DIRect Program, you should track your HUB purchases internally just as you would any other HUB purchase.
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Where are the Go DIRect registration forms?
The registration forms for the Go DIRect Program are no longer being used. You are not required to register in order to participate in the Go DIRect Program.
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