for Managed Document Output Services
Hewlett-Packard Company, Vendor ID 194-108-1436-211, offers Managed Document Output (MDO) Services to Texas governmental entities through DIR's Go DIRect Program. MDO services transfer responsibilities for management of imaging hardware devices to a vendor. Imaging output devices include: printers, copiers, fax, scanners, and multifunction units.
To obtain services you must execute a Customer Service Agreement with the vendor under the terms of the Master Agreement with DIR.
Available Services
- Discovery and Design Process – Assessment of Customer Environment
- Support Services for MDO Services Solution
- Support Services for Output Devices Owned or Leased by Customer
How to Order
- For product and pricing information, visit the Hewlett-Packard website.
- All customers utilizing the MDO services contract will be required to further negotiate and execute a Customer Service Agreement.
- Contact the vendor representative to discuss services and to negotiate a Customer Service Agreement.
- Generate a purchase order payable to Hewlett-Packard Company.
Note: You must reference DIR Contract Number DIR-SDD-500 on your purchase order.
- Submit your purchase order directly to Hewlett-Packard.
Contract Information
To view the PDF files below, use the free Adobe Acrobat Reader.
Contract DIR-SDD-500 expires 04/23/2010 (59 KB)
Appendix A, DIR Standard Terms and Conditions (54 KB)
Appendix B, Subcontracting Plan (202 KB)
Appendix C, Customer Service Agreement (25 KB)
Exhibit A to Appendix C, Use of HP-Provided Products (21 KB)
Exhibit B to Appendix C, Statement of Work (127 KB)
Contacts
HP Contact
Brian Doherty
Phone: 281-927-9098
DIR Contract Contact
Aiko Morales
Phone: 512-475-0515
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