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How to Order
Eligible customers can acquire IT products and
services through DIR quickly and at reduced costs.
How to Order from a Go DIRect vendor
DIR's Go DIRect Program allows customers to purchase items
directly from a DIR-contracted vendor. This streamlines the entire
order process so customers receive their orders quickly. Most DIR contracts are Go DIRect. Visit the
Go DIRect page for more
information on the program.
The process varies, depending on the product and vendor, but is
basically as follows:
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The customer visits the DIR/vendor Web page or contacts the
vendor representative for product and pricing information.
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The customer accesses the vendor's on-line order form or gets a
form from the vendor.
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The customer generates a purchase order, made payable to
the vendor for the amount of the order.
Important: On the purchase order the customer
must reference the DIR contract number, which is
displayed on the DIR Web page for each Go DIRect vendor.
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The customer sends the signed purchase order and quote or order
form to the vendor via fax or through the mail. Fax numbers are
shown on the DIR Web page for the vendor.
IMPORTANT: Do not send an order by
both fax and mail. This may cause the order to be
duplicated or delayed.
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The vendor processes the order and sends the product to the
customer.
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The vendor invoices the customer.
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The customer pays the vendor.
General Ordering Guidelines
Customers must follow the guidelines below to ensure that orders
are processed quickly and accurately:
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All order forms must be submitted with a signed copy of the
entity’s purchase order.
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All order forms must have the purchase order number written in
the appropriate space.
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All order forms must include a legible PHYSICAL SHIP TO address
(not a P.O. box number) and a contact name, telephone number, and
e-mail address for this address.
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All order forms must include a legible INVOICE TO address, a
contact name, and telephone number for this address.
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Products being ordered must be indicated on the order form
correctly.
- The total products listed on the order form must match the
total products ordered on the purchase
order (price, quantity, and description).
Additional links
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