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PeopleSoft Ordering Information
Software Licenses
State agencies in Texas can obtain PeopleSoft software licenses through DIR. For more information on:
To Order Software Licenses
- State agencies should contact Grace Windbigler at DIR.
- Generate a purchase order, made payable to Department of Information Resources.
- Fax the purchase order to Grace Windbigler at 512-475-4759.
Software Support Services
Software Support Services are renewed annually and consist of:
- Software maintenance – PeopleSoft will periodically issue functional and technical improvements that provide fixes to errors, updates, and enhancements to the base PeopleSoft product.
- Telephone Support – PeopleSoft provides telephone support concerning installation and use of the base PeopleSoft product.
- On-Line Support – PeopleSoft Customer Connection is an on-line self-service system that features postings by PeopleSoft and customers regarding technical and non-technical topics of interest.
To Order Software Support Services
- Contact Juan-Carlos Martinez at 512-632-6680 - PeopleSoft for software support services and pricing information.
- Generate a purchase order, made payable to Department of Information Resources.
- Fax the purchase order to Grace Windbigler at 512-475-4759.
Technical Services
State agencies, higher education, local government, and other qualified entities in Texas can obtain PeopleSoft functional and technical services through a Statement of Work issued under the PeopleSoft Services Agreement. These services are provided according to the fee schedule, which lists hourly rate by job classification, exclusive of travel and expenses, provided in the Agreement.
Agreement Information
Information about file formats.
PeopleSoft Services Agreement – PDF (232 KB)
To Order Technical Services
- Contact Brent Pearce at PeopleSoft to discuss functional or technical service needs, to schedule the resource, and to obtain a Statement of Work.
- Generate a purchase order, made payable to Department of Information Resources.
- Fax the
Statement of Work and
purchase order to Grace Windbigler at 512-475-4759.
- PeopleSoft will invoice DIR monthly for the services provided under this Statement of Work.
- DIR will pay the invoice in accordance with the Texas Prompt Payment Act.
- DIR will invoice the receiving agency monthly for services provided through DIR by PeopleSoft to the receiving agency the previous month. The DIR invoice to receiving agency shall include the amount invoiced by PeopleSoft for services provided under this Statement of Work, plus DIR's 2% administrative fee, which is included in the PeopleSoft quote .
- The receiving agency agrees to pay DIR's invoice within thirty (30) days of receipt of the invoice.
Training Units
State agencies, higher education, local government, and other qualified entities in Texas can obtain training units directly from PeopleSoft at a rate of $375 per unit, if prepaid, under the Training Unit Volume Purchase Agreement. If training units are acquired but are not paid for until after training, the rate in effect is $425 per training unit.
To Order Training Units
- Contact Kate Herdejurgen for training units information.
- Generate a purchase order, made payable to PeopleSoft.
Note: Be sure to reference this agreement on your purchase order.
- Fax the purchase order to PeopleSoft at 972-725-4045.
Contacts
PeopleSoft Software Licenses and Support Services
Juan-Carlos Martinez
Phone: 512-632-6680
PeopleSoft Technical Services
Brent Pearce
Phone: 877-531-4994
PeopleSoft Training Units
Kate Herdejurgen
Phone: 972-725-3898
DIR Contract Contact
Grace Windbigler
Phone: 512-463-2861
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