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Interpreter Services

DIR offers over-the-phone language interpretation for use when the party at the distant end does not speak English, e.g., when calling overseas. Services include interpretation of 140 languages, 24 hours per day, 7 days per week. For DIR customer eligibility information go to Customer Eligibility Requirements.

Refer to vendor websites below for ordering and billing information.

Contract Information

To access the PDF files below, use the free Adobe Acrobat Reader.

Vendor Contacts
Vendor Contract HUB Contact Language Pricing
Language Line LLC
Vendor ID: 105-050-4190-400
Contract DIR-SDD-480 (30 KB) expires 10/10/2008
Appendix A, Standard Terms and Conditions (112 KB)
Appendix B, HUB Contracting Plan (79 KB)
Appendix C, Pricing Schedule (21 KB)
No Julie Metzger
Phone: 877-862-1302
Fax: 800-821-9040
Spanish: $0.84
*Top 10, all others: $0.96
Court certified: $1.40
Language Services Associates
Vendor ID: 123-283-1198-500
Contract DIR-SDD-482 (27 KB) expires 11/02/2008
Appendix A, Standard Terms and Conditions (112 KB)
Appendix B, HUB Contracting Plan (208 KB)
Appendix C, Pricing Schedule (21 KB)
No Gene Schriver
Phone: 215-657-6571 X134
Fax: 215-659-7210
*Top 10: $0.92
All others: $0.95
Court certified: $1.60
NetworkOmni Multilingual Communications
Vendor ID: 195-368-3260-300
Contract DIR-SDD-479 (30 KB) expires 12/11/2008
Appendix A, Standard Terms and Conditions (134 KB)
Appendix B, HUB Contracting Plan (82 KB)
Appendix C, Pricing Schedule (22 KB)
No Keith Lyson
Phone: 800-543-4244 X517834
Fax: 818-735-6307
*Top 10: $0.81
All others: $0.81
Court certified: $1.85
Qwest Communications
Subcontractor: TeleInterpreters, LLC
Vendor ID: 104-614-1739-500
Contract DIR-SDD-481 (33 KB) expires 10/18/2008
Appendix A, Standard Terms and Conditions (112 KB)
Appendix B, HUB Contracting Plan (148 KB)
Appendix C, Pricing Schedule (20 KB)
Amendment 1 (22 KB)
No Texas Team
Phone: 888-839-2714
*Top 10: $0.75
All others: $0.75
Court certified: $1.40
* Top ten languages: Spanish, Vietnamese, Farsi, Arabic, Korean, Mandarin, French, Russian, Somali, Chinese Mandrin

DIR Contract Contact
Joan Scott
Phone: 512-475-3290

 
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Last updated September 24, 2008